MOHAMMAD J.
LAJEVARDI
System Engineer | Azure & on-prem Microsoft Infrastructure engineer | VMware expert
Timeless Visual Stories for Legendary Brands
Results-driven System Engineer with over 5 years of hands-on experience in designing, implementing, and managing hybrid Microsoft and Azure cloud environments, alongside robust on-premises and virtualized infrastructures. Currently responsible for the operation, maintenance, and continuous optimization of a complex Microsoft 365 and Azure infrastructure, with deep expertise in Entra ID, Intune, Azure Networking (VNet, Firewall, NSG), Identity & Access Management, and infrastructure automation using PowerShell, Terraform, and ARM templates.
Proven strengths in VMware vSphere environments, including virtual machine management, virtual network optimization, and integration with SAN/NAS storage solutions for high-performance, scalable, and resilient systems. Passionate about cloud-native technologies, automation, and building efficient, high-performing IT infrastructures.
A collaborative team player with strong problem-solving skills and a proactive approach to delivering high-quality 2nd/3rd level support, infrastructure improvements, and operational excellence across diverse IT environments.
Work Exprience
05.2023 - Current -- Lucrene
SystemEngineer at Organon International GmbH (TVIRL)
Play a key role in ensuring business continuity and operational efficiency, delivering both client-side and infrastructure-level support on behalf of TVIRL as a customer-focused service provider. Responsibilities span system administration engineering, solution design and implementation, and advanced troubleshooting across enterprise environments. • Global Collaboration: Collaborate closely with global IT teams to resolve complex technical issues, support critical services, and implement reliable solutions aligned with organizational objectives and global IT standards. • VIP Support: Consistently deliver high-quality, priority, business-critical support for executive and VIP stakeholders, ensuring minimal disruption, maintaining strict service standards, and ensuring stable, secure IT operations. Key Contributions and Core Competencies: • Infrastructure Operations: o Cloud & IaC Automation: Manage and oversee Azure cloud solutions, including Entra ID (Azure AD) and virtual networking initiatives (VNets, firewalls, and NSGs). Design optimized and secure cloud environments using both IaaS and PaaS architectures. Utilize Terraform and ARM templates for IaC to automate environment provisioning, successfully reducing system implementation and deployment times. o On-Premises & Core Services: Extensive experience administering Microsoft on-premises environments. Manage and support critical services including DNS, DHCP, GPO, Active Directory, and Certificate Services, applying creative problem-solving to enhance security, reliability, and availability. Leverage PowerShell for process automation and advanced troubleshooting. o Virtualization & Storage: Manage and optimize VMware vSphere environments, including virtual machine administration, backup/recovery operations, virtual network configuration, and integration with NAS/SAN storage solutions to ensure high performance, scalability, and adherence to industry best practices. • Client-Side Support: o Proven ability to resolve end-user issues efficiently, enhance user experience, and manage support tickets across diverse environments. o Support both Windows and macOS users (via JAMF and Intune) and maintain smooth operations across operating systems and Microsoft 365 services, including Teams and Exchange. Technologies: Azure Cloud, ARM, Terraform, vNetwork, VPN, VM, Entra ID, Intune, AD, VMware, vCenter, Windows Server, DNS, DHCP, Veeam, 2nd-3rd Level Support in ServiceNow, PowerShell, scripting
Implementing and designing solutions
Performance Optimazation
EMEA Operation team
VIP Support
Global Collaboration
02.2022 - 03.2023 -- Bern
Working on my Master Thesis
Implementing ai supervised machine learning method over StockOverflow for novice developers
01.2021 - 01.2022 -- Solothurn
System Engineer at Arjo (Advanced Global IT)
Manage and optimize core Microsoft services and virtual environments while delivering robust server-side administration, proactive system maintenance, and high-quality IT support. • Infrastructure & Network Security: o Manage and maintain server-side Microsoft services, including Active Directory, Group Policy Objects (GPO), and DNS, to ensure optimal performance. o Collaborated closely with the security team to implement Network Policy Server (NPS) and RADIUS for firewall-based Network Access Control (NAC), significantly enhancing network security and authentication protocols. o Solve complex client-side and network infrastructure issues related to WLAN, LAN, Windows OS, and Office 365, focusing on timely and effective troubleshooting. • Virtualization & System Reliability: o Manage VMware virtual environments, administering virtual machines and configuring virtual networks according to industry best practices. o Maintain Windows servers and clients by performing regular updates, patches, and continuity tasks to minimize downtime and maximize system reliability. • Support & IT Operations: o Process 1st and 2nd level support tickets efficiently, documenting technical solutions to ensure high customer satisfaction. o Develop a deep understanding of client-side requirements to improve server-side capabilities, optimizing overall system efficiency and user experience. o Collaborate with cross-functional teams to streamline IT processes, improve service delivery, and maintain strong documentation and ticket management standards. . Technologies: Microsoft Active Directory, (GPO), Entra, NPS/Radius, DNS, Windows Server, Windows Clients, Office 365, LAN, Ticket-Management-System, PowerShell Script, Storage
Infrastructure Administration
Solution Oriented
Availblity of Services
01.2019- 01.2021 -- Biel
System and Network Engineer at Global Vibe Technology
Provided comprehensive IT support, infrastructure setup, and server administration across Windows, macOS, and Linux environments. • Server Administration & Core Infrastructure: o Administered and maintained Microsoft server environments, particularly Active Directory, DHCP, and DNS, to ensure high system reliability and performance. o Gained fundamental experience with Linux systems, assisting with basic environment administration and cross-platform troubleshooting. o Carried out physical infrastructure tasks, including network cabling work and server rack installations, to enable a robust environment. • Network & Client Support: o Provided comprehensive IT support specializing in troubleshooting and configuring network connections, VoIP setups, and macOS issues. o Handled end-customer inquiries and resolved technical issues related to Office 365, Outlook, and Windows OS. • Deployment & Optimization: o Configured and installed printers and Windows systems to build and maintain a stable IT infrastructure. o Continuously deepened technical expertise in server maintenance and client-side troubleshooting to optimize overall service delivery. Technologies: Microsoft Active Directory, DHCP, DNS, VoIP, Mac OS, Office 365, Outlook, Windows, printer configuration, network infrastructure, rack installation.
SMOOTH OPERATION
Implementing Best Practices
Network and Infrastructure Operation
03.2016 - 09.2017 -- Tehran IR
IT Trainee at T.I.T
Internship with over 1,000 hours of theoretical and practical Microsoft System Engineer courses (MCSA 2012), CompTIA Network+, Windows Client, Windows Server and CISCO R&S. Implementation and configuration of various services from scratch, such as Active Directory, DNS, DHCP, CA, ADRMS, ADFS, ADLDS, Hyper-V and WSUS. Configure and force policies in the active directory forest (GPO), establish forest and external trust, transfer Master roles. Implement complex forest environment including child domains Design and configuration of multi-forest and multi-domain scenarios for businesses
Microsoft Solution designing
Active Directory Domain configure & manage
Powershell Scripting
DNS, DHCP, GPO, ADCS, Hyper-V
EDUCATIONS
Master of Computer Science
Joint Master Program at University of Bern, Neuchâtel and Fribourg
09.2020 - 02.2023
Bachelor of IT Engineering
IAU- STB
Tehran, Iran
12.2014 - 07.2019
Languages
Persian Native
English Fluent
German B2
French A2
Certificate
Azure Cloud SoluSolution
Azure Administrator Associate (Dec 2025) Identity and Access Managment using Entra (2025) Deploy and administer Linux virtual machines on Microsoft Azure (2024) Deploy and manage Microsoft Azure Arc–enabled servers (2024) Secure storage for Azure Files and Azure Blob Storage (2024) Migrate SQL Server workloads to Azure SQL Database (2024) Deploy and configure Azure Monitor (2024) Configure secure access to your workloads using Azure networking (2023) Administer Active Directory Domain Services (2023)
Hybrid Solution
Cloud Infrastructure Implementation
Troubleshooting and Operation
Microsoft Services
Configure Windows Server Services 2012 (2017) Design and Implement Windows Server 2012 Infrastructure (2017) Administrating Windows Server 2012 (2017) Installing and Configuring Windows Server 2012 (2017)
Design and Solution oriented
Troubleshooting
Complex Implementation
Other Certificates
Cisco Cisco Certified Network Associate Routing and Switching (2016) CompaTIA Network+ (2016) VMWare VCP-DCV (planned - 2026)
Volunteer Certification
BLS-AED-SRC (2023)
What I proud of
Resolved ticket/Incident
PROJECTS COMPLETED
36
29
20
16
Azure
Microsoft Serviecs
Active Directory & IAM
Virtualization
Resolved ticket based on SLA
%
Infrastructure I Live & Breathe
Active Directory design and administration DHCP configuration and management DNS designing and configuration Certificate Services (ADCS) Group policy and governance Active Directory Federations IIS Hyper-V Exchange PowerShell scripting and automation
Microsoft On premises Solution
Azure Identity and Entra ID management Azure Policy and RBAC ARM and Biceps Azure Cloud Shell Azure Virtual Networking configuration and designing Firewall and Network security group management Advanced Network Traffic management Monitoring and Alerting Azure Backup and site recovery solution Azure VM administration and automation Serverless Computing solutions M365 administration
Azure Cloud Solution
VMware Virtualization vCenter administration Virtual Networking designing and optimization Storage solution (SAN/NAS/DAS) Virtual Machine configuration and optimization Clustering Lifecycle management Availability and security optimization Veeam backup SDDC solution
VMware Virtualization
MSSQL (Query, initial configuration, migration) Dell EMC storage Windows 8, 10, 11 Windows server 2012,2016,2019,2025 administration MacOS Tshoot SCCM and Intune Splunk Cisco router and Switches configuration Documentation and ticketing Python
Other Skills
Open To Work
MOHAMMAD J.
LAJEVARDI
System Engineer | Azure & on-prem Microsoft Infrastructure engineer | VMware expert
Timeless Visual Stories for Legendary Brands
Results-driven System Engineer with over 5 years of hands-on experience in designing, implementing, and managing hybrid Microsoft and Azure cloud environments, alongside robust on-premises and virtualized infrastructures. Currently responsible for the operation, maintenance, and continuous optimization of a complex Microsoft 365 and Azure infrastructure, with deep expertise in Entra ID, Intune, Azure Networking (VNet, Firewall, NSG), Identity & Access Management, and infrastructure automation using PowerShell, Terraform, and ARM templates.
Proven strengths in VMware vSphere environments, including virtual machine management, virtual network optimization, and integration with SAN/NAS storage solutions for high-performance, scalable, and resilient systems. Passionate about cloud-native technologies, automation, and building efficient, high-performing IT infrastructures.
A collaborative team player with strong problem-solving skills and a proactive approach to delivering high-quality 2nd/3rd level support, infrastructure improvements, and operational excellence across diverse IT environments.
Work Exprience
05.2023 - Current -- Lucrene
SystemEngineer at Organon International GmbH (TVIRL)
Play a key role in ensuring business continuity and operational efficiency, delivering both client-side and infrastructure-level support on behalf of TVIRL as a customer-focused service provider. Responsibilities span system administration engineering, solution design and implementation, and advanced troubleshooting across enterprise environments. • Global Collaboration: Collaborate closely with global IT teams to resolve complex technical issues, support critical services, and implement reliable solutions aligned with organizational objectives and global IT standards. • VIP Support: Consistently deliver high-quality, priority, business-critical support for executive and VIP stakeholders, ensuring minimal disruption, maintaining strict service standards, and ensuring stable, secure IT operations. Key Contributions and Core Competencies: • Infrastructure Operations: o Cloud & IaC Automation: Manage and oversee Azure cloud solutions, including Entra ID (Azure AD) and virtual networking initiatives (VNets, firewalls, and NSGs). Design optimized and secure cloud environments using both IaaS and PaaS architectures. Utilize Terraform and ARM templates for IaC to automate environment provisioning, successfully reducing system implementation and deployment times. o On-Premises & Core Services: Extensive experience administering Microsoft on-premises environments. Manage and support critical services including DNS, DHCP, GPO, Active Directory, and Certificate Services, applying creative problem-solving to enhance security, reliability, and availability. Leverage PowerShell for process automation and advanced troubleshooting. o Virtualization & Storage: Manage and optimize VMware vSphere environments, including virtual machine administration, backup/recovery operations, virtual network configuration, and integration with NAS/SAN storage solutions to ensure high performance, scalability, and adherence to industry best practices. • Client-Side Support: o Proven ability to resolve end-user issues efficiently, enhance user experience, and manage support tickets across diverse environments. o Support both Windows and macOS users (via JAMF and Intune) and maintain smooth operations across operating systems and Microsoft 365 services, including Teams and Exchange. Technologies: Azure Cloud, ARM, Terraform, vNetwork, VPN, VM, Entra ID, Intune, AD, VMware, vCenter, Windows Server, DNS, DHCP, Veeam, 2nd-3rd Level Support in ServiceNow, PowerShell, scripting
Implementing and designing solutions
Performance Optimazation
EMEA Operation team
VIP Support
Global Collaboration
02.2022 - 03.2023 -- Bern
Working on my Master Thesis
Implementing ai supervised machine learning method over StockOverflow for novice developers
01.2021 - 01.2022 -- Solothurn
System Engineer at Arjo (Advanced Global IT)
Manage and optimize core Microsoft services and virtual environments while delivering robust server-side administration, proactive system maintenance, and high-quality IT support. • Infrastructure & Network Security: o Manage and maintain server-side Microsoft services, including Active Directory, Group Policy Objects (GPO), and DNS, to ensure optimal performance. o Collaborated closely with the security team to implement Network Policy Server (NPS) and RADIUS for firewall-based Network Access Control (NAC), significantly enhancing network security and authentication protocols. o Solve complex client-side and network infrastructure issues related to WLAN, LAN, Windows OS, and Office 365, focusing on timely and effective troubleshooting. • Virtualization & System Reliability: o Manage VMware virtual environments, administering virtual machines and configuring virtual networks according to industry best practices. o Maintain Windows servers and clients by performing regular updates, patches, and continuity tasks to minimize downtime and maximize system reliability. • Support & IT Operations: o Process 1st and 2nd level support tickets efficiently, documenting technical solutions to ensure high customer satisfaction. o Develop a deep understanding of client-side requirements to improve server-side capabilities, optimizing overall system efficiency and user experience. o Collaborate with cross-functional teams to streamline IT processes, improve service delivery, and maintain strong documentation and ticket management standards. . Technologies: Microsoft Active Directory, (GPO), Entra, NPS/Radius, DNS, Windows Server, Windows Clients, Office 365, LAN, Ticket-Management-System, PowerShell Script, Storage
Infrastructure Administration
Solution Oriented
Availblity of Services
01.2019- 01.2021 -- Biel
System and Network Engineer at Global Vibe Technology
Provided comprehensive IT support, infrastructure setup, and server administration across Windows, macOS, and Linux environments. • Server Administration & Core Infrastructure: o Administered and maintained Microsoft server environments, particularly Active Directory, DHCP, and DNS, to ensure high system reliability and performance. o Gained fundamental experience with Linux systems, assisting with basic environment administration and cross-platform troubleshooting. o Carried out physical infrastructure tasks, including network cabling work and server rack installations, to enable a robust environment. • Network & Client Support: o Provided comprehensive IT support specializing in troubleshooting and configuring network connections, VoIP setups, and macOS issues. o Handled end-customer inquiries and resolved technical issues related to Office 365, Outlook, and Windows OS. • Deployment & Optimization: o Configured and installed printers and Windows systems to build and maintain a stable IT infrastructure. o Continuously deepened technical expertise in server maintenance and client-side troubleshooting to optimize overall service delivery. Technologies: Microsoft Active Directory, DHCP, DNS, VoIP, Mac OS, Office 365, Outlook, Windows, printer configuration, network infrastructure, rack installation.
SMOOTH OPERATION
Implementing Best Practices
Network and Infrastructure Operation
03.2016 - 09.2017 -- Tehran IR
IT Trainee at T.I.T
Internship with over 1,000 hours of theoretical and practical Microsoft System Engineer courses (MCSA 2012), CompTIA Network+, Windows Client, Windows Server and CISCO R&S. Implementation and configuration of various services from scratch, such as Active Directory, DNS, DHCP, CA, ADRMS, ADFS, ADLDS, Hyper-V and WSUS. Configure and force policies in the active directory forest (GPO), establish forest and external trust, transfer Master roles. Implement complex forest environment including child domains Design and configuration of multi-forest and multi-domain scenarios for businesses
Microsoft Solution designing
Active Directory Domain configure & manage
Powershell Scripting
DNS, DHCP, GPO, ADCS, Hyper-V
EDUCATIONS
Master of Computer Science
Joint Master Program at University of Bern, Neuchâtel and Fribourg
09.2020 - 02.2023
Bachelor of IT Engineering
IAU- STB
Tehran, Iran
12.2014 - 07.2019
Languages
Persian Native
English Fluent
German B2
French A2
Certificate
Azure Cloud SoluSolution
Azure Administrator Associate (Dec 2025) Identity and Access Managment using Entra (2025) Deploy and administer Linux virtual machines on Microsoft Azure (2024) Deploy and manage Microsoft Azure Arc–enabled servers (2024) Secure storage for Azure Files and Azure Blob Storage (2024) Migrate SQL Server workloads to Azure SQL Database (2024) Deploy and configure Azure Monitor (2024) Configure secure access to your workloads using Azure networking (2023) Administer Active Directory Domain Services (2023)
Hybrid Solution
Cloud Infrastructure Implementation
Troubleshooting and Operation
Microsoft Services
Configure Windows Server Services 2012 (2017) Design and Implement Windows Server 2012 Infrastructure (2017) Administrating Windows Server 2012 (2017) Installing and Configuring Windows Server 2012 (2017)
Design and Solution oriented
Troubleshooting
Complex Implementation
Other Certificates
Cisco Cisco Certified Network Associate Routing and Switching (2016) CompaTIA Network+ (2016) VMWare VCP-DCV (planned - 2026)
Volunteer Certification
BLS-AED-SRC (2023)
What I proud of
Resolved ticket/Incident
PROJECTS COMPLETED
36
29
20
16
Azure
Microsoft Serviecs
Active Directory & IAM
Virtualization
Resolved ticket based on SLA
%
Infrastructure I Live & Breathe
Active Directory design and administration DHCP configuration and management DNS designing and configuration Certificate Services (ADCS) Group policy and governance Active Directory Federations IIS Hyper-V Exchange PowerShell scripting and automation
Microsoft On premises Solution
Azure Identity and Entra ID management Azure Policy and RBAC ARM and Biceps Azure Cloud Shell Azure Virtual Networking configuration and designing Firewall and Network security group management Advanced Network Traffic management Monitoring and Alerting Azure Backup and site recovery solution Azure VM administration and automation Serverless Computing solutions M365 administration
Azure Cloud Solution
VMware Virtualization vCenter administration Virtual Networking designing and optimization Storage solution (SAN/NAS/DAS) Virtual Machine configuration and optimization Clustering Lifecycle management Availability and security optimization Veeam backup SDDC solution
VMware Virtualization
MSSQL (Query, initial configuration, migration) Dell EMC storage Windows 8, 10, 11 Windows server 2012,2016,2019,2025 administration MacOS Tshoot SCCM and Intune Splunk Cisco router and Switches configuration Documentation and ticketing Python
Other Skills
Open To Work
MOHAMMAD J.
LAJEVARDI
System Engineer | Azure & on-prem Microsoft Infrastructure engineer | VMware expert
Timeless Visual Stories for Legendary Brands
Results-driven System Engineer with over 5 years of hands-on experience in designing, implementing, and managing hybrid Microsoft and Azure cloud environments, alongside robust on-premises and virtualized infrastructures. Currently responsible for the operation, maintenance, and continuous optimization of a complex Microsoft 365 and Azure infrastructure, with deep expertise in Entra ID, Intune, Azure Networking (VNet, Firewall, NSG), Identity & Access Management, and infrastructure automation using PowerShell, Terraform, and ARM templates.
Proven strengths in VMware vSphere environments, including virtual machine management, virtual network optimization, and integration with SAN/NAS storage solutions for high-performance, scalable, and resilient systems. Passionate about cloud-native technologies, automation, and building efficient, high-performing IT infrastructures.
A collaborative team player with strong problem-solving skills and a proactive approach to delivering high-quality 2nd/3rd level support, infrastructure improvements, and operational excellence across diverse IT environments.
Work Exprience
05.2023 - Current -- Lucrene
SystemEngineer at Organon International GmbH (TVIRL)
Play a key role in ensuring business continuity and operational efficiency, delivering both client-side and infrastructure-level support on behalf of TVIRL as a customer-focused service provider. Responsibilities span system administration engineering, solution design and implementation, and advanced troubleshooting across enterprise environments. • Global Collaboration: Collaborate closely with global IT teams to resolve complex technical issues, support critical services, and implement reliable solutions aligned with organizational objectives and global IT standards. • VIP Support: Consistently deliver high-quality, priority, business-critical support for executive and VIP stakeholders, ensuring minimal disruption, maintaining strict service standards, and ensuring stable, secure IT operations. Key Contributions and Core Competencies: • Infrastructure Operations: o Cloud & IaC Automation: Manage and oversee Azure cloud solutions, including Entra ID (Azure AD) and virtual networking initiatives (VNets, firewalls, and NSGs). Design optimized and secure cloud environments using both IaaS and PaaS architectures. Utilize Terraform and ARM templates for IaC to automate environment provisioning, successfully reducing system implementation and deployment times. o On-Premises & Core Services: Extensive experience administering Microsoft on-premises environments. Manage and support critical services including DNS, DHCP, GPO, Active Directory, and Certificate Services, applying creative problem-solving to enhance security, reliability, and availability. Leverage PowerShell for process automation and advanced troubleshooting. o Virtualization & Storage: Manage and optimize VMware vSphere environments, including virtual machine administration, backup/recovery operations, virtual network configuration, and integration with NAS/SAN storage solutions to ensure high performance, scalability, and adherence to industry best practices. • Client-Side Support: o Proven ability to resolve end-user issues efficiently, enhance user experience, and manage support tickets across diverse environments. o Support both Windows and macOS users (via JAMF and Intune) and maintain smooth operations across operating systems and Microsoft 365 services, including Teams and Exchange. Technologies: Azure Cloud, ARM, Terraform, vNetwork, VPN, VM, Entra ID, Intune, AD, VMware, vCenter, Windows Server, DNS, DHCP, Veeam, 2nd-3rd Level Support in ServiceNow, PowerShell, scripting
Implementing and designing solutions
Performance Optimazation
EMEA Operation team
VIP Support
Global Collaboration
02.2022 - 03.2023 -- Bern
Working on my Master Thesis
Implementing ai supervised machine learning method over StockOverflow for novice developers
01.2021 - 01.2022 -- Solothurn
System Engineer at Arjo (Advanced Global IT)
Manage and optimize core Microsoft services and virtual environments while delivering robust server-side administration, proactive system maintenance, and high-quality IT support. • Infrastructure & Network Security: o Manage and maintain server-side Microsoft services, including Active Directory, Group Policy Objects (GPO), and DNS, to ensure optimal performance. o Collaborated closely with the security team to implement Network Policy Server (NPS) and RADIUS for firewall-based Network Access Control (NAC), significantly enhancing network security and authentication protocols. o Solve complex client-side and network infrastructure issues related to WLAN, LAN, Windows OS, and Office 365, focusing on timely and effective troubleshooting. • Virtualization & System Reliability: o Manage VMware virtual environments, administering virtual machines and configuring virtual networks according to industry best practices. o Maintain Windows servers and clients by performing regular updates, patches, and continuity tasks to minimize downtime and maximize system reliability. • Support & IT Operations: o Process 1st and 2nd level support tickets efficiently, documenting technical solutions to ensure high customer satisfaction. o Develop a deep understanding of client-side requirements to improve server-side capabilities, optimizing overall system efficiency and user experience. o Collaborate with cross-functional teams to streamline IT processes, improve service delivery, and maintain strong documentation and ticket management standards. . Technologies: Microsoft Active Directory, (GPO), Entra, NPS/Radius, DNS, Windows Server, Windows Clients, Office 365, LAN, Ticket-Management-System, PowerShell Script, Storage
Infrastructure Administration
Solution Oriented
Availblity of Services
01.2019- 01.2021 -- Biel
System and Network Engineer at Global Vibe Technology
Provided comprehensive IT support, infrastructure setup, and server administration across Windows, macOS, and Linux environments. • Server Administration & Core Infrastructure: o Administered and maintained Microsoft server environments, particularly Active Directory, DHCP, and DNS, to ensure high system reliability and performance. o Gained fundamental experience with Linux systems, assisting with basic environment administration and cross-platform troubleshooting. o Carried out physical infrastructure tasks, including network cabling work and server rack installations, to enable a robust environment. • Network & Client Support: o Provided comprehensive IT support specializing in troubleshooting and configuring network connections, VoIP setups, and macOS issues. o Handled end-customer inquiries and resolved technical issues related to Office 365, Outlook, and Windows OS. • Deployment & Optimization: o Configured and installed printers and Windows systems to build and maintain a stable IT infrastructure. o Continuously deepened technical expertise in server maintenance and client-side troubleshooting to optimize overall service delivery. Technologies: Microsoft Active Directory, DHCP, DNS, VoIP, Mac OS, Office 365, Outlook, Windows, printer configuration, network infrastructure, rack installation.
SMOOTH OPERATION
Implementing Best Practices
Network and Infrastructure Operation
03.2016 - 09.2017 -- Tehran IR
IT Trainee at T.I.T
Internship with over 1,000 hours of theoretical and practical Microsoft System Engineer courses (MCSA 2012), CompTIA Network+, Windows Client, Windows Server and CISCO R&S. Implementation and configuration of various services from scratch, such as Active Directory, DNS, DHCP, CA, ADRMS, ADFS, ADLDS, Hyper-V and WSUS. Configure and force policies in the active directory forest (GPO), establish forest and external trust, transfer Master roles. Implement complex forest environment including child domains Design and configuration of multi-forest and multi-domain scenarios for businesses
Microsoft Solution designing
Active Directory Domain configure & manage
Powershell Scripting
DNS, DHCP, GPO, ADCS, Hyper-V
EDUCATIONS
Master of Computer Science
Joint Master Program at University of Bern, Neuchâtel and Fribourg
09.2020 - 02.2023
Bachelor of IT Engineering
IAU- STB
Tehran, Iran
12.2014 - 07.2019
Languages
Persian Native
English Fluent
German B2
French A2
Certificate
Azure Cloud SoluSolution
Azure Administrator Associate (Dec 2025) Identity and Access Managment using Entra (2025) Deploy and administer Linux virtual machines on Microsoft Azure (2024) Deploy and manage Microsoft Azure Arc–enabled servers (2024) Secure storage for Azure Files and Azure Blob Storage (2024) Migrate SQL Server workloads to Azure SQL Database (2024) Deploy and configure Azure Monitor (2024) Configure secure access to your workloads using Azure networking (2023) Administer Active Directory Domain Services (2023)
Hybrid Solution
Cloud Infrastructure Implementation
Troubleshooting and Operation
Microsoft Services
Configure Windows Server Services 2012 (2017) Design and Implement Windows Server 2012 Infrastructure (2017) Administrating Windows Server 2012 (2017) Installing and Configuring Windows Server 2012 (2017)
Design and Solution oriented
Troubleshooting
Complex Implementation
Other Certificates
Cisco Cisco Certified Network Associate Routing and Switching (2016) CompaTIA Network+ (2016) VMWare VCP-DCV (planned - 2026)
Volunteer Certification
BLS-AED-SRC (2023)
What I proud of
Resolved ticket/Incident
PROJECTS COMPLETED
36
29
20
16
Azure
Microsoft Serviecs
Active Directory & IAM
Virtualization
Resolved ticket based on SLA
%
Infrastructure I Live & Breathe
Active Directory design and administration DHCP configuration and management DNS designing and configuration Certificate Services (ADCS) Group policy and governance Active Directory Federations IIS Hyper-V Exchange PowerShell scripting and automation
Microsoft On premises Solution
Azure Identity and Entra ID management Azure Policy and RBAC ARM and Biceps Azure Cloud Shell Azure Virtual Networking configuration and designing Firewall and Network security group management Advanced Network Traffic management Monitoring and Alerting Azure Backup and site recovery solution Azure VM administration and automation Serverless Computing solutions M365 administration
Azure Cloud Solution
VMware Virtualization vCenter administration Virtual Networking designing and optimization Storage solution (SAN/NAS/DAS) Virtual Machine configuration and optimization Clustering Lifecycle management Availability and security optimization Veeam backup SDDC solution
VMware Virtualization
MSSQL (Query, initial configuration, migration) Dell EMC storage Windows 8, 10, 11 Windows server 2012,2016,2019,2025 administration MacOS Tshoot SCCM and Intune Splunk Cisco router and Switches configuration Documentation and ticketing Python
Other Skills
Open To Work